top of page
FAQs
Fill out our booking form on our website and we will get back to you as soon as possible. Please remember we are a small business, we are not open weekends or public holidays but will get back to you as soon as we can!
We accept online payments using Petboost our booking service. You are able to pay after your session has been completed through Petboost or an SMS payment link.
Rain, hail or shine we still walk if the weather is bad! Please let us know in advance if your dog strongly dislikes the rain so we can make other arrangements with you.
Yes, we collect your dog from your home within a 3 hour pick up window and then return them after their walk. We require access to your dog for this service. We recommend you are home for your first trial walk. After a successful trial walk you do not need to be home for pick up and drop off.
We require 24 hours notice to cancel your bookings. A fee of 50% of your booking will apply for less than 24 hours notice and can only be waived at our discretion. Please contact us to discuss your situation.
Yes we are insured with the maximum $20 million dollars public liability insurance and $10,000 for dogs in transit.
Yes! We can provide casual bookings for situations including holidays, long days at work, injuries and illness where you are unable to walk your dog yourself. A weekly booking is encouraged but we will not turn you away, if you need us just drop us a line! An additional fee of $10 per casual walk is applied. Please note we are not open on weekends or public holidays, we only provide walks on Mondays to Fridays.
Yes we offer one on one walks for dogs who cannot be walked with other dogs. Please discuss your dog's situation with us in detail so we can asses suitability of staff, walk locations and equipment required. We also offer walk and train services to help you with reactivity and safe exercise. Check out our services page for more information.
We go everywhere, from parks, to the river (Point Hut) and nature reserves. Your dogs safety is paramount, dogs are walked on lead only.
bottom of page